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4.0 | 117 Reviews

1.7 cu. ft. Smart Over-the-Range Convection Microwave with Air Fry

LG MHEC1737F

Available in 2 Color(s)

Features

  • Get the ThinQ® app to access smart features and more
  • 1.7 cu. ft. Capacity
  • The convection microwave circulates hot air for more even cooking and browned, crispy textures
  • Air fry crispy meals in your microwave

Quick Specs

  • Type: Microwave
  • Style: Over the Range
  • Width: 29.875"
  • Height: 16.5"
  • Depth: 16.375"
  • Energy Star Rated: No
  • Microwave Capacity: 1.7 cu. ft.
  • Microwave Wattage: 950.0 watts
  • Recessed Turntable: No
  • Convection Microwave: Yes
  • Vent CFM: 300.0 cfm
  • WiFi Connected: Yes

See More

 
Image Feature

Fast, Even Convection Baking and Roasting

Conveniently brown, bake and roast your favorite meals with convection technology that circulates heat around your food to deliver evenly cooked meals in less time.

Image Feature

Air Fry Your Favorites

Prepare crowd-pleasers like wings, fries and more in your microwave, while saving time and counter space. Our air fry technology gets your food crispy-crunchy with no need for added oil.

Image Feature

Cook Smart with Sensor Technology

No more "Is it done yet?" guesswork. Humidity-sensing technology determines when food is cooked and automatically turns off the microwave to help prevent over or undercooking your food.

Image Feature

8 Auto Cook Settings

Make it tasty and make it easy by selecting one of the 8 Auto Cook settings. Choose from Speed Combi for combined cooking methods, Air Fry, Auto Defrost, Soften, Melt, Simmer, Steam Cook, or Kids Meal.

Image Feature

Easy Upkeep with PrintProof® Finish

LG's PrintProof® fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real life in style.

Watch Video

Image Feature

Sync with your LG Smart Range or Cooktop

Connect your compatible Wi-Fi enabled LG microwave and range or cooktop via the ThinQ® app to enjoy the convenience of automatic pairing. Your microwave's vent and light will automatically turn on and off when your cooktop is turned on and off, so you won't have to lift a finger while cooking.

Watch Video

Image Feature

EasyClean ® Interior

Spills? Splatters? Don't sweat it. LG's EasyClean® Interior resists stains and buildup, so cleaning your microwave doesn't have to be a chore. Simply wipe with a damp cloth-no chemicals, no scrubbing, no problem.

Fast, Even Convection Baking and Roasting Conveniently brown, bake and roast your favorite meals with convection technology that circulates heat around your food to deliver evenly cooked meals in less time.

Air Fry Your Favorites Prepare crowd-pleasers like wings, fries and more in your microwave, while saving time and counter space. Our air fry technology gets your food crispy-crunchy with no need for added oil.

Cook Smart with Sensor Technology No more "Is it done yet"" guesswork. Humidity-sensing technology determines when food is cooked and automatically turns off the microwave to help prevent over or undercooking your food.

8 Auto Cook Settings Make it tasty and make it easy by selecting one of the 8 Auto Cook settings. Choose from Speed Combi for combined cooking methods, Air Fry, Auto Defrost, Soften, Melt, Simmer, Steam Cook, or Kids Meal.

Easy Upkeep with PrintProof® Finish LG's PrintProof® fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real life in style.

Sync with your LG Smart Range or Cooktop Connect your compatible Wi-Fi enabled LG microwave and range or cooktop via the ThinQ® app to enjoy the convenience of automatic pairing. Your microwave's vent and light will automatically turn on and off when your cooktop is turned on and off, so you won't have to lift a finger while cooking.

EasyClean ® Interior Spills" Splatters" Don't sweat it. LG's EasyClean® Interior resists stains and buildup, so cleaning your microwave doesn't have to be a chore. Simply wipe with a damp cloth-no chemicals, no scrubbing, no problem.

Features

  • Get the ThinQ® app to access smart features and more
  • 1.7 cu. ft. Capacity
  • The convection microwave circulates hot air for more even cooking and browned, crispy textures
  • Air fry crispy meals in your microwave
  • Sensor Cook determines when your food is ready using humidity-sensing technology
  • Scan the barcode of select ready-made meals via the ThinQ® app to remotely send cooking instructions to the oven
ACCESSORIES
Heavy Duty Rack 5
Offset Rack 2
APPEARANCE
All Available Colors PrintProof® Black Stainless Steel, PrintProof® Stainless Steel
Exterior Design WideView™ Window
PrintProof™ Finish Yes
CAPACITY
Oven Capacity (cu. ft.) 1.7 cu.ft.
COOKTOP
No. of Grates 300
CONTROLS
Backlit Controls Yes
Clock 12 hr or 24 hr (option)
Control Location Bottom
Control Type SmoothTouch™
Cooking Complete Reminder Beeper
Display White, VFD Scrolling, 2 Line
Kitchen Timer Yes
Microwave Control Type SmoothTouch® Glass Controls
DIMENSIONS/CLEARANCES/WEIGHT
Cavity (WxHxD) 21 10/16" x 9 12/16" x 14 4/16"
Exterior (WxHxD) 29 14/16" x 16 7/16" x 15 11/16"
Shipping Dimensions (WxHxD) 33 7/16" x 20 15/16" x 19 5/16"
Shipping Weight (lbs) 82.2 lbs
FEATURES
Turntable Diameter (in.) 13.5"
LIGHTING
Exterior Lighting LED Lighting
Interior Lighting LED Lighting
OVEN FEATURES
Broil element pass 1
Convection (Watt) 1700W
Output (Watts) Microwave 950w
POWER/RATINGS
Amps / Watts 14.5A/1700W
Volts 120/60
SUMMARY
Series LG
Type Over-the-Range Microwave
COOKING APPLIANCE THINQ® SMART FEATURES
ThinQ® Smart Technology Yes
Wi-Fi Connectivity Yes
VENTING SYSTEM
Filtration Charcoal Filter
Power Levels 10
Vent Grille Type Hidden
WARRANTY/UPC
Parts and Labor 1 Year
Magnetron 5 Years
UPC 048231342148

Quick Specs


  • Appearance

  • Type: Microwave
  • Style: Over the Range

  • Dimensions

  • Width: 29.875"
  • Height: 16.5"
  • Depth: 16.375"

  • Features

  • Energy Star Rated: No
  • Microwave Capacity: 1.7 cu. ft.
  • Microwave Wattage: 950.0 watts
  • Recessed Turntable: No
  • Convection Microwave: Yes
  • Vent CFM: 300.0 cfm
  • WiFi Connected: Yes

Specifications Sheet

Owner's Manual English 2,673K 04/24/2023

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* Documents require Adobe Reader.

LG ThinQ Care Warranty Promo

Offer Expires: 4/13/2023 to 7/10/2024 Must be postmarked by: 10/10/2024

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 10/10/2024.

LG Buy More Save More Rebate

Offer Expires: 5/2/2024 to 7/10/2024 Must be postmarked by: 10/10/2024

Receive up to a $500 rebate with purchase of 2 or more qualifying LG Appliances. Rebate form must be postmarked by 10/10/2024.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

EPIC Protect Plans

We're here for you if something goes wrong.

Our service plans can eliminate unexpected, out of pocket expenses for repairs with affordable coverage you can trust beyond the original warranty. It's peace of mind protection you can count on!

The protection you expect, the service you deserve.

When a problem arises and service is required, you need it fixed as fast as possible. But then you're faced with a costly repair bill. Are you and your budget prepared? Especially when you have no way of knowing when or how often service may be needed.

Learn More

4.0 out of 5

73% of reviewers recommend this product.

5 Stars

Great features everythings working well

Nascar59 6/15/2024

We have an LG double oven and our new LG microwave oven is a great fit. We highly recommend this LG microwave. oven
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Worst microwave

LG brand not recommend 5/27/2024

The microwave looks great on the outside and I was excited to use it especially since its not just a microwave but also a convection oven and an air fryer. However when I tried to use as an Air Fryer I was unpleasantly surprised to find that it doesnt work as it should. The worst part is that Ive had the product since December and since April Ive been trying to return it but they only want to repair it. This means I have to keep paying for something that doesnt work properly and now ir will be a repaired product? I will never buy LG again nor will I recommend it.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Over the Stove microwave

SRP1 5/13/2024

I love the Over the Stove feature no more counter space being used.. I will have to say at 950 watts its not as powerful as my counter top microwave was at 1200 watts. It takes a little longer to warm things up. Still getting used to it. Maybe LG can add more cooking program info for other dishes in a booklet or online.. Like warming rice.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Good but not outstanding

gb2024 5/9/2024

I bought this microwave and im pleased with the unit. However the air fryer feature needs improvement when comparing to my free standing one. otherwise its great
Originally posted on lg.com

No, I do not recommend this product

Features

 

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4 Stars

Nice but it takes getting used to...

Paul in Rochester 5/7/2024

It is a rather ingenious machine though it takes some getting used to using the programs for cooking if you are used to hitting microwave and then the number of seconds. The air fryer seems to take twice as long as the programmable features suggest but the food came out fine. All in all its a small pleasure.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

JudyHopkins 5/4/2024

Will not but another LG product. Very poor quality for a microwave.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Finally a microwave that has a decent convection

albowwow 5/1/2024

So far so good first microwave that the convection and airfry functions actually work
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Shipping Terrible

Jb12344 4/29/2024

Shipping terrible still waiting to receive product. The SHIPPER has already failed to deliver for 2 scheduled deliveries. About to report incedent to Consumer Protection Agency and also report to credit card company for fraud.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Cheap stainless steel and hard to keep clean.

Debraljudd 4/22/2024

I purchased from Spencers Appliance in Phoenix Az approx a month ago. The stainless steel is cheap and very hard to keep finger prints off. I have been cleaning the burners with every use with Weimar Glass coop top cleaner. I different options on the microwave to nice. Oven works great.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Impressive piece of equipment

Paul Bush 4/7/2024

It is definitely an impressive piece of equipment and engineering. A little complicated and it takes some getting used to. But it is powerful beautifully designed and does a good job. Am having a little trouble mastering the air fry and preheat function but its probably me. Like my old over-the-range models the keypad is faint and hard to read in low light or with old eyeballs.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Our LG microwave is awesome

Rob1012 3/17/2024

We had our LG microwave for a couple weeks and we love it. Very easy to use very versatile well made and attractive.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Minimal Air Fry Functionality

Tammy Lee 3/7/2024

This product does not allow you to reset any type of temp or time on the air fryer functionality so all you eat is chicken nuggets mozzarella sticks etc. its not worth the money
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Greqt features.

jack07webb 3/3/2024

Nice under the cabinet over the range unit. Would be a 5 star if control panel was backlit. Imposible to see the press pads at night.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

All the way around GREAT

Barbermom60 3/3/2024

I have been using my microwave for about a month. From start to finish this is a wonderful product. Ease of installation to ease of use I have no complaints. Even the sound to let you know its finished cooking is pleasant to hear. It plays a little tune instead of an annoying ding lol.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

No comment

It was OK 3/2/2024

I am not very happy with my new microwave. The door is too large. all of the selections and numbers are down at the bottom and they cannot be read in the dark. Unless there is daylight or a lot of lights on in the kitchen you cannot see the numbers at all. The instruction booklet does not go with the microwave like it should there were some things I tried and it wouldnt work. I finally called LG 800 phone number and they helped me with it. they also agreed the booklet did not always work right with the microwave.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Great Performance

Annie007 3/1/2024

I purchased this microwave in November 2023 and find it to be a beautiful addition to my kitchen. It works efficiently and provides an elegant touch to my decor.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Quality Products outstanding features.

Rog44 2/29/2024

We bought four appliances we are very satisfied with the quality of all our LG products.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

LG Warranty is useless

Dojo65 2/28/2024

Broke after a month and a half and LG Warranty was a nightmare to work with. Took broken unit and exchanged it for a new one. Lets see how long this one lasts. Functionally the unit is great aesthetically its nice. Better last longer than a month and a half this time.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Clean easy to use and will match your appliances

TraciS 2/22/2024

I purchased this microwave and needed something that was a close fit to my other appliances. It is great and easy to use. I love that there is no handle in front. You open the door up from the side. The jingle when the food is done is nice and not obnoxious. We tried the air frier and its good but an actual air fryer is the way to go. Its been about a month since the installation and if you are looking for a microwave buy this one. The light that shines on the stove is LED so you can see much easier with a bright light.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Sound insufficient ThinQ helps LG not me

Abby987 2/21/2024

This is my third over the range microwave-convection in three decades and this one does everything the other two did. The done sound is pleasant but cannot be heard if youre not in the kitchen. Theres no volume choice only on/off. I bought a model with wi-fi thinking it would be able to to signal on either Alexa or my iPad when it was finished cooking. The wi-fi does diagnostics for LG and gathers private data for LG from you. It doesnt do anything that I want so I will be deleting the app.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Great Features

Sue1095 2/12/2024

I love my new microwave and love all the options for cooking.
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Great features except the selection bar

jackwebb 2/12/2024

I purchased this unit about a month ago and have been very pleased with it performance. The only major improvement that would make it a 5 star product they need to illiminate the selction bar. You cannot read the press pads in a dim light.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

All features work well are versatile

Aventura adventurer 2/5/2024

Very pleased with this convection microwave oven. East to use well lit style glad I went with LG. It is shallower than other over oven microwave convection ovens so it fits counter depth better
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Air fry - no control

Suz9 2/5/2024

I bought this microwave convention air fry oven because of the air fry. So disappointed with the air fry. It only works with preprogrammed items so I cant just cook the regular foods that I cook. It also doesnt give a list of temp and time for these items so I have to guess. Things do not come out crunchy or crisp
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Great appliance

Deborah Phillips 2/1/2024

Love the ease of use and the app capabilities. The repair service is awesome
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great Features

jms210 1/29/2024

I bought this microwave/convection/air fryer a couple of weeks and am enjoying the updated features. Great to have one kitchen appliance that can do so much
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Real Gem

Steven Robert 1/28/2024

We purchased our appliance earlier this month and have thoroughly enjoyed using many of its fabulous features namely Air Fry and Convection cooking. A real gem this one
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Good combo

Suzgreig 1/26/2024

I bought this model because I was excited about the ability to air fry. Except you cant just air fry at the temp and time that you would like it has to be a preset and they dont cook as hot as I am used to with an air fryer Love the soft ding for timer and the easy to use buttons
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Great microwave but very poor LG service

Sue WA 1/23/2024

I really like the microwave but LG used an external installer and it is not installed properly it is sagging forward and not level. Ive wasted tons of time with LG trying to get them to get the installer to come back and fix it and they wont respond to anything. It is a complete run around with various people telling me different things and ZERO help. The installation company is not answering the phone. Im very happy with the microwave but extremely upset with LG and their customer service.
Originally posted on lg.com

No, I do not recommend this product

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Quality

 

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3 Stars

A lot of good features

PEKIM 1/20/2024

I bought this item in December. From the start the cooling fan stayed running all of the time. LG sent a technician out and he fixed it but now the fan makes a rubbing sound. they seem to have good fupport so far.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Poor product. Worse customer service.

MandreiM 1/19/2024

The convection oven temperature is always 25 - 50 degrees low. Sometimes it doesnt heat at all after it has been pre-heated. LG was contacted on December 5 2023. It is now January 19 2024. LG has not provided warranty service. I was warned before I bought the unit not to buy from LG. Apparently a lack of concern for the customer is the corporate culture.
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

Not real happy

Billie35 1/16/2024

A bit disappointed. I bought the LG MHEC173 mainly for the convection and air fryer features. Im doing OK with the convection feature but really upset about the air fryer. Instead of being able to set a time and temperature I only have 10 preset choices with no other control. And I dont even know what the preset time and temperatures are so that I can use them to cook other things that might need those settings. Called LG for help and got NONE
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Very nice microwave convection oven

World Traveled 1/11/2024

So far very pleased with this product. Easy to use and learn the features. In addition to using the microwave a lot we have used the convection to bake chocolate chip cookies. It bakes them very well. I also like the app
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great features

Sue1095 1/10/2024

My microwave was installed a couple of weeks ago. I love it. It has so many features and is so easy to use. Very user friendly.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

A lot of features and works good

PEKIM 12/22/2023

I bought this a month ago. I had a problem with a fan running all the time. the repair guy came and reset some switches inside. now it works good.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
1 Stars

LG is not a good choice.

MandreiM 12/20/2023

The convection does not heat properly. Scheduled service through LG. No service provided. Only option now is to force a refund or replacement. This is a horrible company. I would definitely find a different option if you can.
Originally posted on lg.com

No, I do not recommend this product

2 Stars

No Backlight

The no cook cook 12/18/2023

Weve just gotten this microwave four days ago and one glaring problem is the control panel. When you press one of the buttons theres no backlight on the rest of the buttons. The control panel is black and the buttons to press are in gray which makes it difficult to see in minimum light such as in the evenings. On the inside of the door are many of the options for sensor cooking etc. and they also are in gray letters on a black background. Without a backlight or high contrast letters it is very difficult to read without additional light.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Value

 
1 Stars

Sammy1205 12/13/2023

We purchased a new 2024 motor home and picked it up on 11/13/23. The convection oven bakes for 10-15 minutes shuts off. We called LG 3 times they sent a service person to repair it which he was not able to do. He found that the top latch was not staying latched causing the oven to stop heating. If we hold the door closed it will work but that should not be the answer to our problem especially when I am baking something for an hour. We have read other reviews with the same problem. Please let us know how we can resolve this issue.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

2 Stars

Promised feature of lit glass control missing.

David 9808 12/11/2023

I researched this microwave on the LG website and even spoke with customer support Prior to purchase. I was assured that all of the front panel controls were lit. This was not true LG even sent a repair tech to my home with a new door this did not solve the issue. I was clearly mis informed. Controls are dark and very difficult to see.
Originally posted on lg.com

No, I do not recommend this product

Features

 

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5 Stars

Please customer

JTMiller 12/10/2023

Ordered a LG microwave and love it. Has air fryer convention oven and microwave oven. We also like not having to a handle. Works great and instructions are easy to follow. And best price that we found. It delivered on the day it was planned. We also paid to have it installed. The workers were on time very quick very good and very very nice/polite. Again just cant say how please we are with the oven and service.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Very happy we have this in our kitchen

exnuke 12/1/2023

We bought this a month ago and have used it several times daily since. We are still learning all of its functions and are extremely hapy with it.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

M1952 11/24/2023

Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

So modern and sleek

llore 11/14/2023

This microwave looks so nice It looks so modern and sleek I love that its also a convection oven and a fryer as well Saves kitchen space
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

No illuminate controls as promised by LG cust sppt

Disappointed Microwave 11/14/2023

I purchased this microwave Model MHEC 1737F from Barons appliance in Laconia New Hampshire. I did my research and was told by LG direct customer support that the front panel controls would illuminate upon tapping the front panel. LG even dispatched a service tech to remedy the problem. Service tech from Barons Appliance Reliable appliance Repair came to my home yesterday and confirmed that this model does not have panel illumination. I would like to receive a credit for what I have and purchase the LG microwave with the Glass Controls that do illuminate. I believe the correct model I do need is the LG Studio MHES1738F. Please Help.
Originally posted on lg.com

No, I do not recommend this product

Features

 

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1 Stars

LG support is a complicated mess

Not happy with result 11/10/2023

Wow it wasnt enough that I submitted a critical review two weeks ago based on my experience of having to make 29 separate calls in to LG support spending more than 6.5 hours on hold over 6 days and finally getting a firm no they cannot help me with the fact that the product showed up with hidden damage that became apparent after installation theyve now doubled up on the request for a survey. Well here it is.
Originally posted on lg.com

No, I do not recommend this product

2 Stars

I want to love it

RV family 11/10/2023

This over the range microwave oven works beautifully but the reason for the 1 star is because we had it for 5 weeks and the whole things jus shutdown and went blank after a use one day. We had it repaired and under warranty. That was interesting as well. That was a two day process as LG could not find a repair company in my area. We needed to dismount this 75lb thing on our own to have it ready. I remember telling my husband could you imagine if we were older and couldnt do this physically? What an insane request. We did it and the repair guy only had it 24hrs Thats awesome for todays market.the repair guy said it overheated. Thats insane If it was a $50 microwave maybe but considering I spent 10x that on this I would expect better quality.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

Hidden Damage

Not happy with result 11/5/2023

Longtime fan of all things LG with dozens of major appliances purchased. Was very excited to get this latest combo oven. Alas despite a pre-inspection in the box and no signs of outward trauma the oven must have received a blow to the bottom left corner which bent the lower door hinge. Door will not close securely and the oven light stays on when closed. Since it was more than 48 hours after receiving the unit there is no remedy or replacement option. My main complaint is that the support system is very difficult to navigate. I ended up with a polite no which I can understand its just that it took literally 29 calls to support staff and 6.5 total hours on hold and after several maybes and 3 yes answers I got the official no. My advice is to please check the product thoroughly immediately upon delivery with the unit out of all packaging. I would purchase this again love the oven.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Terrific All-in-One Microwave

NewOrleansCooks 10/30/2023

I was concerned that I wouldnt need anything more than a microwave but was i wrong This microwaves airfrys and convection cooks I find myself using it more than my other appliances. While its not 1200w - it only just adds a few more seconds to microwaving something - so really not a dealbreaker given all the other features Thanks LG for another excellent appliance
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

operational issues of above item

procope 10/12/2023

I have called several times regarding convection bake features and I do not believe the representatives were knowledgeable about my questions. I requested that someone more informed call me back regarding my questions and was told someone would call me back within 48 hours but no one ever called me back. I would greatly appreciate a return call by a knowledgeable representative.. Lynn Procopio
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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3 Stars

Nice but few problems

Renovated Kitchen 10/2/2023

I am only giving this product 3 stars because 1 the stand and tray that is provided for the air fry did not crisp my food because it is a solid tray without holes for air flow 2 when using the convection oven I have to take out the glass tray or else my rectangle dish keeps hitting the door because of the rotating glass tray 3 you cannot customize the air fry option. You can only choose from the a list of 1-9 and not everything I air fry is on that list. I bought this thinking I could get rid of my air fryer on the counter but I was wrong.
Originally posted on lg.com

No, I do not recommend this product

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Quality

 

Value